Yes, you can use your nearest Bankomat to change it.
No, Ticket Rikskuponger is not valid for purchasing alcoholic beverages or tobacco.
Yes, that works fine.
No, the card is intended for business meals.
The Rikskuponger vouchers that are loaded on your card are available for 12 months after your recharge date.
Personal data of the cardholder is required to Edenred Sweden to issue and activate Ticket Rikskuponger, conduct transactions, giving the cardholder access to the handling of transactions and to answer questions from the cardholder. Edenred Sweden may therefore electronically process personal information about the cardholder, and undertakes then the collateral security of personal data and the processing of these:
Unless required by law will Edenred Sweden not pass on personal information to anyone else without the customer (employer's) consent or the cardholder's interest.
Log in and click My Account and then on Block card, call our IVR 08-6818137 (open: 08:30 - 17:00) or download our app.
The valid until date is stated on the front of the card. If the date has passed the transaction will fail.
The easiest solution is to open our app, click on the cog (top right corner) and choose “PIN-kod”. To access this function you have to re-enter your password. Click here if you've forgotten your password.
You can also get it by logging in on rikskuponger.se and go to My Account and then PIN-kod.
Yes. The money is still valid because the card is connected to your personal account.
You can keep your card if your new employer also offer the benefit. This saves your new employer the cost of the card and you don't need to wait for a new one.
It will automatically be sent to you within 3-6 days.
No, Ticket Rikskuponger cannot be used to receive cash from ATM's.
Try it at a restaurant. If it doesn't work, block it and a new one will be sent to you.
Tell us what restaurant you visited via email email@example.com.
The purchase does not go through
Ticket Rikskuponger card works like a regular debit card and can be used at almost all of Swedens' 23,000 restaurants that accept card as payment method. The card also works on Sweden's approximately 4,000 grocery stores so you can buy prepared food or shop for ingredients for your lunch box.
It may depend on several things:
If the error is not due to any of the above reasons, you can ask the restaurant to contact their supplier of card terminal.
The company name displayed is the name of the restaurant registered with MasterCard.
It takes one day before the money is deducted from your account. Therefore, check your last transaction that has been posted.
If your balance still mismatches report it by contacting us via e-mail: firstname.lastname@example.org Your balance is available both on the website and via the IVR 08-681 81 37. You can also view your balance via Ticket Rikskupongers mobile application.